ディズニーランドの旅行計画をして、ディズニーランドの公式ホームページからオンライン宿泊予約をしたけど、申込金の用紙が届かない!
という方もいらっしゃるのではないでしょうか?
この記事を書いている筆者の私も実はその経験があります。
ではこの場合一体どうしたらいいのかご紹介していこうと思います
先に申しますと、無事に解決しました。
ぜひ参考にしてみてくださいね
ディズニーランド】オンライン予約したけど支払い用紙が届かない!
ディズニーリゾートオンライン予約の申し込み金用紙が届かない
この記事を読まれている方はすでに公式のオンライン宿泊予約をされたということですね
さらに支払いをクレジットカード以外での支払いをされたんですよね。
私は、ゆうちょ・コンビニ支払いにしたんですが、まてど暮らせど支払いの紙が届かなったんですよね
やはり一番の気がかりは、宿泊予約をした日から10日以内に支払いをしなくていけないこと。
これを守らなければせっかく予約できたのにキャンセル扱いになるんですよね
しかし、予約をしたのが日曜日、土曜日まで待ちましたが来ませんでした
ですので日がなくなってきたので、問い合わせすることにしました。
オンライン予約デスクサポートまで問い合わせ見る
0570-00-1928(ナビダイヤル)
にとりあえずかけてみました。
色々、本人かどうかの確認があったと思います。
そしてその申し込み金の用紙は今どうなっているのか調べてもらえました
すると、どうやらすでに配送済みになっているということがわかりました。
で、ここでオペレーターの方からの提案が2つありました
- もう一度再配達する
- クレジットカードで今支払いをする
ということでした。
実は私はクレジットカードでの支払いがよかったのですが、エラーで申し込みできず仕方なくコンビニ払いを選んだんです。
それを一応伝えて、オペレーターの方が『では、もう一度試されてみますか?』とおっしゃってくださったので挑戦しましたが駄目でした。
ですので、仕方なく再配達のお願いをしました。
再配達の場合申し込み金の期限はどうなる?
では、再送となった場合の期限って大丈夫なの?って思って聞いてみました。
今から再配達となれば水曜日までに入金しないといけないのですが、間に合いますかね?と聞くと、その場合は、今日のこのお電話の日からまた10日間と期限が伸びるので大丈夫ですよ。
ということでした。
で、もし先に送られたお手紙が先に到着すればその支払い用紙で支払って、もし同時についた場合は、後で到着した用紙で支払ってくださいということでした。
期限が長いのでその方がいいということでした
その後
その後土曜日に電話してから火曜日に無事に到着!!
なんと期限を見ると水曜日の期限のものだったので、初めの封筒ということになります。
ですので、申込してから9日後に到着という滑り込みセーフのものとなりました
後で送られてくるであろう封筒はまだ届いていなかったのでその封筒で期限の1日前となる火曜日に入金をコンビニでしてきました!
申し込み金完了のメール
すると、すぐにディズニーリゾートから申し込み金完了のメールが届きました。
これで無事に完了となりました。
まさかこんなことになると思わず、ホテル予約が無事にできたので安心していたのですがいつまでも申し込み金が払えないというハラハラドキドキしました。
同じように届かずに今まさにハラハラされていることでしょう。
もし気になるようであれば今どのような状況なのか問い合わせてみると早いかもしれません。
ぜひやってみてくださいね
TEL東京ディズニーリゾート・オンライン予約・購入サポートデスク:0570-00-1928(ナビダイヤル)
営業時間午前10:00~午後3:00(年中無休)
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